FAQs
Please have a look at our frequently asked questions.
FAQs
Please have a look at our frequently asked questions.
Shopping Information
What Shipping Methods Are Available?
The carrier used for international orders depends on the country you’re in!
Do You Ship Internationally?
Yes, we do.
How Long Will It Take To Get My Package?
After the order has been paid, the warehouse needs 1-3 business days to process your order. In most cases, the package will be delivered within 10-20 business days.However, the actual delivery date may be affected by flight arrangements, weather conditions and other external factors. If you didn’t get all items at the same time, your order may be shipped in separate parcels. Please don’t worry! If your package has not been delivered or your tracking information shows that your package has been delivered but you have not received it, you must contact Customer Service to verify or contact the local post service to verify ASAP.
Payment Information
What Payment Methods Are Accepted?
Pay with PayPal
When you choose to pay for an order via PayPal, you will be redirected to the PayPal payment page, where you can log in with your PayPal username and password. If you do not have a PayPal account, or if you do not want to use your PayPal account, you may still pay via PayPal by clicking on the “Pay with Debit or Credit Card” option on the PayPal payment page, and you will be redirected to a secure page where you can enter your credit card information to complete your payment safely via PayPal.
Is Buying On-Line Safe?
When you choose to pay for your order, you will be redirected to the PayPal payment page. paypal is a popular payment method worldwide and is secure. When you pay with PayPal on any website, you are entitled to PayPal Buyer Protection. You can buy online with confidence.
Orders & Returns
How do I place an Order?
You can buy directly on the page, or through the shopping cart, enter the necessary information on the payment page, and after the payment is successful, an order will be generated. In this way, the order is successfully placed, and it is okay to wait patiently for the delivery to be arranged.
Can I cancel or return my order?
We can cancel your order as long as it hasn’t been processed or shipped out.
If you want to return your order, our team will need your order number and reason for return.
Send us an email at support@briskbees.com and we’ll try our best to help you!
Do I need an account to place an order?
You don’t need to register an account to place an order, but you can also get more advice and services by registering an account.